Support
We are a small team and we read every message.
The fastest way to reach us is by email. Write in English or Portuguese,
whichever you prefer. We usually reply within two business days.
Email support
czaar.developer@gmail.com
Before you write
A few things solve most questions on their own:
Subscriptions and purchases
- Manage or cancel: open the iPhone Settings app, tap your
name, then Subscriptions, and choose Storge. Cancelling stops the next
renewal; you keep access until the current period ends.
- Restore a purchase on a new phone: open Storge, go to
Account, and tap Restore purchases.
- Refunds are handled by Apple. Request one at
reportaproblem.apple.com.
Your account and data
- Keep your path across devices: in Account, tap Connect
with Apple. Your progress and profile then sync to your Apple ID.
- Delete your data: email us from the address linked to
your account and we will remove your synced data.
Still stuck, or found a bug? Tell us what happened and, if you can, your
device model and iOS version. It helps us fix things faster.